DSL Connection problems

#1 nyro

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Joined: 03-May 04
Location:San Juan

Posted 09 July 2005 - 05:35 PM

Can any one pls tell me why I can't seem to keep a dsl connection longer than a few second at a time. I usually have to reboot several times before i can get a good connection. Am I alone?? I live San Juan not very far from the exchange.

#2 Guest_techie_*

Group: Guests

Posted 10 July 2005 - 01:46 PM

Check your snr, if it's not 15 and above have tstt check your line. Make sure you don't have too many extentions and you have filters for all. Try taking off your extentions and see if the snr improves if it's too low. Good luck!!

#3 nyro

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Location:San Juan

Posted 10 July 2005 - 02:50 PM

check my what??? i only have 1 extension

#4 Guest_Guest_*

Group: Guests

Posted 15 July 2005 - 11:19 PM

snr as far as i know is signal to noise ratio.
it measures the amount of "noise" on the line compared to the "signal"
higher the better.

but how da hell to u measure snr on a phone line?

i have both the black and grey/black modems.
as for snr i really dont see a difference in interference and stuff
but the old modem had the "sync no surf" problem where u would be connected and not be able to surf.
i got a new modem from tstt as my 1 year was up some crap like that for free so why complain

#5 South Man

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Post icon Posted 22 July 2005 - 01:32 AM

Ummm is it me or are other people having connection problems with ADSL???

I ran the diagnostics and it said PPP Authentication : Test authentication with ISP : FAIL

Sup wit dat......dry just so? Steups :angry:

#6 Kash

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Post icon Posted 22 July 2005 - 02:20 AM

same problem here.

#7 admin

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Posted 22 July 2005 - 09:12 AM

After GSM, we now have our ADSL crash.

ADSL is down in T&T since 1am and it is still down more than 8 hours later ...

TSTT: 'We have a problem and we are working on it. We do not yet know when it will be fixed"

... back to dialup for now

I was able to ping the ADSL router, but when I tried to reconnect the ADSL link ... it fails.

#8 Guest_Tera_*

Group: Guests

Posted 22 July 2005 - 09:14 AM

Yup...same problem here.....even tried a different dsl modem...on dial-up now :angry:

Can't even get through to 824-TSTT.

This sucks!!!

#9 Wolfie

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Posted 22 July 2005 - 09:24 AM

dsl back up. For how long, i do not know :unsure:

#10 admin

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Posted 22 July 2005 - 02:14 PM

It seems we are back on track! ADSL is up and running since 12:08pm.
Total downtime: 11h 8min

#11 DC_

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Joined: 18-July 05

Posted 24 July 2005 - 01:43 PM

I wonder if we are going to get some sort of compensation for the unscheduled downtime... as tstt did with their gsm customers.

Or because there isn't yet any real publicly advertised competition to tstt adsl they are just not going to mention the problem.