Since 11:16 am my ADSL connection partly died. Suddenly I couldn't even reach TSTT ADSL router, which is the next 'hop' on my way to the Internet.
My connection now drops every 2 minutes and even when I am connected, I am not getting any IP traffic through...
Anybody else with this type of problem here in the Diego Martin exchange area?
Now via GPRS ... dropping me off every couple of minutes too.
Just got a call from another ADSL customer next to Nelson Exchange and they are having the same problem.
I reported it already to the TSTT Internet department ....
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ADSL down? connected, but cannot even reach TSTT
#4
Posted 26 November 2004 - 05:10 PM
My dsl went down about 11.15am also, it still has not been fixed (5.00pm) they said they cant say when it will be fixed cause they can't contact the technicians. I wonder what phone company's service they are trying to contact these technicians with.
Right now I'm using dial-up.
Kash
Right now I'm using dial-up.
Kash
#6 Guest_Guest_*
Posted 26 November 2004 - 05:16 PM
same here, take a look @ the log file:
0000-00-00 03:28:51 E M |PPP |Max echo misses
0000-00-00 03:28:51 E I |PPP |LCP down
0000-00-00 03:28:51 E I |PPP |IPCP down
0000-00-00 03:28:51 E I |PPP |LCP up
0000-00-00 03:29:02 E I |PPP |IPCP nak option: 3
0000-00-00 03:29:02 E I |PPP |IPCP nak option: 129
0000-00-00 03:29:02 E I |PPP |IPCP nak option: 131
0000-00-00 03:29:02 E I |PPP |IPCP up ip: *edit*, gw: 209.94.205.25, dns: 196.3.132.1, 196.3.132.4
0000-00-00 03:30:42 E M |PPP |Max echo misses
0000-00-00 03:30:42 E I |PPP |LCP down
0000-00-00 03:30:42 E I |PPP |IPCP down
0000-00-00 03:30:42 E I |PPP |LCP up
0000-00-00 03:30:53 E I |PPP |IPCP nak option: 3
0000-00-00 03:30:53 E I |PPP |IPCP nak option: 129
0000-00-00 03:30:53 E I |PPP |IPCP nak option: 131
0000-00-00 03:30:53 E I |PPP |IPCP up ip: *edit*, gw: 209.94.205.25, dns: 196.3.132.1, 196.3.132.4
0000-00-00 03:31:48 E I |ARP |IP Address 200.108.18.60 was not found
0000-00-00 03:32:33 E M |PPP |Max echo misses
0000-00-00 03:32:33 E I |PPP |LCP down
0000-00-00 03:32:33 E I |PPP |IPCP down
0000-00-00 03:32:34 E I |PPP |LCP up
0000-00-00 03:32:44 E I |PPP |IPCP nak option: 3
0000-00-00 03:32:44 E I |PPP |IPCP nak option: 129
0000-00-00 03:32:44 E I |PPP |IPCP nak option: 131
0000-00-00 03:32:44 E I |PPP |IPCP up ip: *edit*, gw: 209.94.205.25, dns: 196.3.132.1, 196.3.132.4
0000-00-00 03:33:28 E I |ARP |IP Address 200.108.18.60 was not found
0000-00-00 03:33:31 E I |ARP |IP Address 200.108.18.60 was not found
0000-00-00 03:34:25 E M |PPP |Max echo misses
0000-00-00 03:34:25 E I |PPP |LCP down
0000-00-00 03:34:25 E I |PPP |IPCP down
0000-00-00 03:34:25 E I |PPP |LCP up
0000-00-00 03:34:34 E I |PPP |IPCP nak option: 3
0000-00-00 03:34:34 E I |PPP |IPCP nak option: 129
0000-00-00 03:34:34 E I |PPP |IPCP nak option: 131
0000-00-00 03:34:34 E I |PPP |IPCP up ip: *edit*, gw: 209.94.205.25, dns: 196.3.132.1, 196.3.132.4
0000-00-00 03:28:51 E M |PPP |Max echo misses
0000-00-00 03:28:51 E I |PPP |LCP down
0000-00-00 03:28:51 E I |PPP |IPCP down
0000-00-00 03:28:51 E I |PPP |LCP up
0000-00-00 03:29:02 E I |PPP |IPCP nak option: 3
0000-00-00 03:29:02 E I |PPP |IPCP nak option: 129
0000-00-00 03:29:02 E I |PPP |IPCP nak option: 131
0000-00-00 03:29:02 E I |PPP |IPCP up ip: *edit*, gw: 209.94.205.25, dns: 196.3.132.1, 196.3.132.4
0000-00-00 03:30:42 E M |PPP |Max echo misses
0000-00-00 03:30:42 E I |PPP |LCP down
0000-00-00 03:30:42 E I |PPP |IPCP down
0000-00-00 03:30:42 E I |PPP |LCP up
0000-00-00 03:30:53 E I |PPP |IPCP nak option: 3
0000-00-00 03:30:53 E I |PPP |IPCP nak option: 129
0000-00-00 03:30:53 E I |PPP |IPCP nak option: 131
0000-00-00 03:30:53 E I |PPP |IPCP up ip: *edit*, gw: 209.94.205.25, dns: 196.3.132.1, 196.3.132.4
0000-00-00 03:31:48 E I |ARP |IP Address 200.108.18.60 was not found
0000-00-00 03:32:33 E M |PPP |Max echo misses
0000-00-00 03:32:33 E I |PPP |LCP down
0000-00-00 03:32:33 E I |PPP |IPCP down
0000-00-00 03:32:34 E I |PPP |LCP up
0000-00-00 03:32:44 E I |PPP |IPCP nak option: 3
0000-00-00 03:32:44 E I |PPP |IPCP nak option: 129
0000-00-00 03:32:44 E I |PPP |IPCP nak option: 131
0000-00-00 03:32:44 E I |PPP |IPCP up ip: *edit*, gw: 209.94.205.25, dns: 196.3.132.1, 196.3.132.4
0000-00-00 03:33:28 E I |ARP |IP Address 200.108.18.60 was not found
0000-00-00 03:33:31 E I |ARP |IP Address 200.108.18.60 was not found
0000-00-00 03:34:25 E M |PPP |Max echo misses
0000-00-00 03:34:25 E I |PPP |LCP down
0000-00-00 03:34:25 E I |PPP |IPCP down
0000-00-00 03:34:25 E I |PPP |LCP up
0000-00-00 03:34:34 E I |PPP |IPCP nak option: 3
0000-00-00 03:34:34 E I |PPP |IPCP nak option: 129
0000-00-00 03:34:34 E I |PPP |IPCP nak option: 131
0000-00-00 03:34:34 E I |PPP |IPCP up ip: *edit*, gw: 209.94.205.25, dns: 196.3.132.1, 196.3.132.4
#9
Posted 26 November 2004 - 11:18 PM
Hmmm way to go TSTT, first you have a scheduled "so called" maintenance with ADSL and then this happens today?
When it happened I was like ok maybe it was my computer but then my friend who has an internet cafe called me and asked if I had internet cause he had none. Then someone else from POS called as well so I knew it wasn't a south thing.
I'm also from Marabella but I'm not sure what time it was back up. Someone said it was supposed to have been back up around 4pm. It's sad when a business offers a service such as this and have people paying so much when you don't have proper staff to deal with problems like this. Oh gosh come on nah man, will you people ever learn!
When it happened I was like ok maybe it was my computer but then my friend who has an internet cafe called me and asked if I had internet cause he had none. Then someone else from POS called as well so I knew it wasn't a south thing.
I'm also from Marabella but I'm not sure what time it was back up. Someone said it was supposed to have been back up around 4pm. It's sad when a business offers a service such as this and have people paying so much when you don't have proper staff to deal with problems like this. Oh gosh come on nah man, will you people ever learn!
#10 Guest_aka_*
Posted 27 November 2004 - 02:11 PM
I had the same problem “unable to access the net” since Friday (26-11-2004) @ about 11:30 am
The "unable to access the net" problem continued into Saturday. I called TSTT at about 11:45 a.m and they asked which modem I had and then which the firmware. I use the Speedstream and the last 3 digits of the firmware were A21. They asked if I could bring it in today (Saturday) because it might be a problem with the firmware. I just returned and everything seems to be fine now. The last 3 digits of the new Speedstream firmware are A4V.
The "unable to access the net" problem continued into Saturday. I called TSTT at about 11:45 a.m and they asked which modem I had and then which the firmware. I use the Speedstream and the last 3 digits of the firmware were A21. They asked if I could bring it in today (Saturday) because it might be a problem with the firmware. I just returned and everything seems to be fine now. The last 3 digits of the new Speedstream firmware are A4V.
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