Aizen's Profile
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- High Speed ADSL (20 posts)
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Blink package upgrade....
Posted 31 Jul 2008
I reciently got blinked and wanted to upgrade my package from 256 to 512....but so far I have been running into some trouble.
I called TSTT on friday and informed them of my request and I was told 24hrs. The next day no upgrade took place so I called them again and was once again told 24hrs. The next day no upgrade took place so I called them once again but was told this time....that the upgrade would occur in a few days...
I called them today and I was told that the upgrade would actually take 2 weeks to be completed because they need to monitor my account to ensure that it does not revert back to the 256 before they can upgrade me............at this point I had a very confused look on my face...
Since I actually don't know anyone personally who has either upgraded or downgraded their package I'm not sure of how long the process should take.....
I had assumed it would take a day max !!!
Can any one shead some light of what may need to be done.....
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