TSTT Double Speed - TSTT Forum

TSTT Double Speed ... for all residential customers

#1 admin

Administrator

Group: Admin
Posts: 817
Joined: 28-July 03

Posted 18 January 2005 - 03:39 PM

And there is light at the horizon ....

Just received this from TSTT:

Quote

From: TSTT Internet Support
Sent: Tuesday, January 18, 2005 3:15 PM
Subject: ENJOY DOUBLE SPEEDS FOR FREE

Our Valued Customers,

WE'VE DOUBLED YOUR SPEEDS FOR FREE!

Get twice the speeds, twice the value for FREE. TSTT is pleased to announce that from now on all our Residential High Speed Internet Access customers will now enjoy double download speeds for FREE. No gimmicks, no strings, its absolutely true. Your download speeds have been increased from 128k down/64kup to 256k down/64k up.

The upgraded speed is in effect from January 19, 2005.

- Same price
- More speed
- Pay nothing more
- Do nothing extra

Just log on and enjoy!

The TSTT family wishes you a happy and safe Carnival 2K5.

Thank you for your continued support and we look forward to being of service to you.

Sincerely
TSTT Internet Services.

#2 Wolfie

Advanced Member

Group: Members
Posts: 82
Joined: 01-July 04

Posted 18 January 2005 - 03:47 PM

it should be 512 but i guess we have to count our blessings

#3 cmad2001

Member

Group: Members
Posts: 15
Joined: 05-July 04

Posted 18 January 2005 - 04:45 PM

Is this for real ADMIN ? :unsure:

I was doublechecking the e-mail address to make sure it was authentic and it seems to be. Hope it is ! Looks like TSTT is really afraid of the competition that is coming soon

#4 Kash

Advanced Member

Group: Members
Posts: 49
Joined: 02-April 04

Posted 18 January 2005 - 05:03 PM

The bandwidth test on tstt site only says 136kbps.

#5 cmad2001

Member

Group: Members
Posts: 15
Joined: 05-July 04

Posted 18 January 2005 - 05:10 PM

The upgraded speed is in effect from January 19, 2005.

Effective from tomorrow dude , not today !

#6 Kash

Advanced Member

Group: Members
Posts: 49
Joined: 02-April 04

Posted 18 January 2005 - 05:10 PM

Sorry, I now read they said from tommorow.

#7 South Man

Board Warrior

Group: Members
Posts: 252
Joined: 08-July 04

Posted 18 January 2005 - 05:48 PM

Wolfie, on Jan 18 2005, 03:47 PM, said:

it should be 512 but i guess we have to count our blessings

I know an Area in south that gets that speed (so unfair) but I must admit I was happy to read this thoough..

However I know my mom will opt to go for the 128 package they are "supposed" to come out with sometime.

But I'll make GOOD use of it when they upgrade us :ph34r:

#8 Kash

Advanced Member

Group: Members
Posts: 49
Joined: 02-April 04

Posted 19 January 2005 - 10:27 AM

South Man, on Jan 18 2005, 05:48 PM, said:

Wolfie, on Jan 18 2005, 03:47 PM, said:

it should be 512 but i guess we have to count our blessings

I know an Area in south that gets that speed

Where in south is that? I want to move there.

#9 orion_skm

Member

Group: Members
Posts: 10
Joined: 29-September 04

Post icon Posted 19 January 2005 - 11:51 AM

Kash, on Jan 18 2005, 05:03 PM, said:

The bandwidth test on tstt site only says 136kbps.

which part on tstt site is the bandwidth test?

#10 Wolfie

Advanced Member

Group: Members
Posts: 82
Joined: 01-July 04

Posted 19 January 2005 - 12:16 PM

http://bandwidthtest.tstt.net.tt

i'm still getting 128k <_<

#11 South Man

Board Warrior

Group: Members
Posts: 252
Joined: 08-July 04

Posted 19 January 2005 - 12:59 PM

Kash, on Jan 19 2005, 10:27 AM, said:

South Man, on Jan 18 2005, 05:48 PM, said:

Wolfie, on Jan 18 2005, 03:47 PM, said:

it should be 512 but i guess we have to count our blessings

I know an Area in south that gets that speed

Where in south is that? I want to move there.

La Romain exchange but don't say I said :ph34r:

I'm also still getting 128.....wonder when they plan to upgrade us? Do we like have to disconnect and reconnect or something?

#12 Kash

Advanced Member

Group: Members
Posts: 49
Joined: 02-April 04

Posted 19 January 2005 - 01:04 PM

Yeah I still geting 128 too.

I called tstt and they said it should have been applied this morning but when he spoke to the manager, they told him certain areas havent been switched as yet and it should be done by the end of the day.

#13 Guest_aka_lol_*

Group: Guests

Posted 19 January 2005 - 01:05 PM

South Man, on Jan 19 2005, 12:59 PM, said:

I'm also still getting 128.....wonder when they plan to upgrade us? Do we like have to disconnect and reconnect or something?

I am connected via the St. Augustine exchange and I am still at 128. I tried logging off and then back on but no change in speed. We still have a few hours left in the day so we shouldn't panic just yet

Maybe I will give them a call later.

#14 Kash

Advanced Member

Group: Members
Posts: 49
Joined: 02-April 04

Posted 19 January 2005 - 01:48 PM

I just have a feeling only certain areas will get the increase and the rest of us will have to wait. :angry:

#15 Guest_Guest_atarat_*

Group: Guests

Posted 19 January 2005 - 03:26 PM

If TSTT announced that they were increasing bandwidth on Jan 19, then technically that process should have been completed by, say, 8am on Jan 19, no? That is good business.

My inside source at TSTT told me today that the system had to be re-configured manually, which is why my speeds still sucked at 10am this morning. Which, of course, is an explanation, not an excuse. They could have simply said Jan 20 and surprised customers by actually increasing speeds on Jan 19 and created some much-needed goodwill.

But from all appearances TSTT are clueless about both PR and goodwill.