[South Man]

Stilll waiting here in south....la la la la la la

[aka]

South Man, on Jan 21 2005, 08:28 AM, said:

Stilll waiting here in south....la la la la la la 

Don't panic until a few seconds after 12 noon today I realized that it's not the CSR's fault or the technical people at TSTT; it is just an over eager marketing dept with their full page ads and convincing emails. I don't want to get stressed out over TSTT anymore you see

[South Man]

Ok maybe it's because I am trying to download another DVD.... one can only think of how long that takes, at any speed... so double or at least a faster speed would be a welcomed help!

BTW: I guess it's not that much of a significant change since most people had to do a bandwidth test to see that they were upgraded Also did you guys have to disconnect and reconnect to get it?

[Kash]

I'm located in Marabella I just got upgraded and I'm getting around 270kbps. I didnt have to reconnect.

[South Man]

Thanks for the heads up Kash...I was viewing images on triniscene and found they were loading faster.....the real test now is to see music downloads

btw: Finally TSTT!

[Kash]

South Man, on Jan 21 2005, 10:17 AM, said:

Thanks for the heads up Kash...I was viewing images on triniscene and found they were loading faster.....the real test now is to see music downloads

btw: Finally TSTT!

no probs.

[aka]

Guest_atarat, on Jan 21 2005, 09:17 AM, said:

aka, on Jan 21 2005, 08:55 AM, said:

I realized that it's not the CSR's fault or the technical people at TSTT; it is just an over eager marketing dept with their full page ads and convincing emails.

You're talking as though the marketing department isn't part of TSTT. . . .

Unfortunately it is the CSR's and the technical people who take the heat for the marketing people's mistakes.

I am at 267.8 and it happen sometime between 6:00 am and noon today. Finally and without apology.

[aka]

Guest, on Jan 21 2005, 07:57 PM, said:

aka, on Jan 21 2005, 05:51 PM, said:

Guest_atarat, on Jan 21 2005, 09:17 AM, said:

aka, on Jan 21 2005, 08:55 AM, said:

I realized that it's not the CSR's fault or the technical people at TSTT; it is just an over eager marketing dept with their full page ads and convincing emails.

You're talking as though the marketing department isn't part of TSTT. . . .

Unfortunately it is the CSR's and the technical people who take the heat for the marketing people's mistakes.

Yes, that is true, and while I have sympathy for the CSRs, I will say again that this is an EXPLANATION of the situation, not an EXCUSE.

Internal communication (if that is indeed the cause of the problem) is TSTT's problem to solve, not mine.

They are not interested in solving the problem or explaining why to customers because, as far as TSTT is concerned, there was nothing to slove. Monopolistic corporations seldom have problems or a conscience.

[aka]

I am getting 208 uploads.

[Kash]

aka, on Jan 22 2005, 05:19 AM, said:

I am getting 208 uploads.

I'm getting the same also. But I used to get that before so there is no change in terms of upload speed.

[adilas]

I am still getting speeds no higher than 220 kbps! Their's a bottleneck somewhere on my line/account.

Can anyone here with a SpeedStream 5200 contact me (MSN or PM) or tell me what ATM speed the router is reporting under Status and Statistics>ATM/AAL in the web interface? I'd like to see what the relation is between the ATM linecap and the actual download rate.

BTW, where do you go to test your upload speeds?

Thanks

[Nightwolf]

Is your line good, what's your SNR. I use a netgear much more reliable than tstt lame speedstream.