Flow Server Details
#3
Posted 11 August 2007 - 01:35 PM
Anita, on Aug 11 2007, 12:55 PM, said:
Anita.
Not a Mac user but
http://login.flowtrinidad.com
create your mail account here ("email" on panel on the left)
Write down the assigned password.
POP3/SMTP
mail.flowtrinidad.com
Your user name is your full flow address that you create above. Note the .net rather than .com
like
anita@flowtrinidad.net
password was assigned by the email configurator
#4
Posted 11 August 2007 - 05:30 PM
#5
Posted 12 August 2007 - 06:51 AM
That was very helpful, now that I can access my email. Still one problem though. I can get email from my Flow account now. Only problem is, I get error mesage when I send email to anyone outside of Flow.
Is there a separate outgoing email server that I have to enter?
Thanks for all the help and have a nice weekend.
Anita.
#6
Posted 12 August 2007 - 09:03 AM
Anita, on Aug 12 2007, 06:51 AM, said:
Same server name but using SMTP (port 25)
mail.flowtrinidad.com
It does require authentication (username and password for SMTP - same as your POP3) and uses a secure connection (TLS)
#7
Posted 12 August 2007 - 09:06 AM
srnoth, on Aug 11 2007, 05:30 PM, said:
They just assume you have a hotmail account I think.
I had to call Flow tech support for this.
I had the exact same experience with TSTT EVDO.. but worse.. CSRs had no idea what to do. Suggested I use hotmail. I had to go into a branch (Textel Building) to have the POP3 account created and they had to call someplace else.
Like people don't use normal email again?
#8
Posted 12 August 2007 - 10:03 AM
guy_smiley, on Aug 12 2007, 09:03 AM, said:
mail.flowtrinidad.com
It does require authentication (username and password for SMTP - same as your POP3) and uses a secure connection (TLS)
Thanks, again guy_smiley. I entered mail.flowtrinidad.com on both fields as you wrote. No luck yet sending mails outside of Flow, yet. Atleast, I get mails addressed to my Flow A/c.
Best - Anita.
#10
Posted 12 August 2007 - 12:55 PM
guy_smiley, on Aug 12 2007, 10:44 AM, said:
Error message that says - "553 sorry that domain isn't in my list ofrcpt hosts (#5.5.3 - chkuser)"
This message appears on any outsent mail before rejecting it. Other mails goto ANY inside flow mail a/c.
Thanks for sticking to help me.
Anita.
#11
Posted 12 August 2007 - 02:56 PM
Anita, on Aug 12 2007, 12:55 PM, said:
This message appears on any outsent mail before rejecting it. Other mails goto ANY inside flow mail a/c.
Thanks for sticking to help me.
Anita.
I think this is an authentication problem. You normally get this with SMTP if say you connect with TSTT and try to send mail via Flow.
Did you configure the Eudora to use SMTP AUTH ? i.e. the SMTP must use your POP3 username and password - e.g. anita@flowtrinidad.net (.net not .com) and xxk56Gh. Don't let Eudora use the normal SMTP settings (no username or password required)
#12
Posted 13 August 2007 - 05:58 AM
guy_smiley, on Aug 12 2007, 02:56 PM, said:
Did you configure the Eudora to use SMTP AUTH ? i.e. the SMTP must use your POP3 username and password - e.g. anita@flowtrinidad.net (.net not .com) and xxk56Gh. Don't let Eudora use the normal SMTP settings (no username or password required)
Thanks Guy_Smiley. I tried that & even completely wiped off TSTT settings, leaving only Flow settings. Not worked for sending mail outside of Flow. I can get mail from Flow a/c though. Mystery still.
Thanks again. Anita.
#14
Posted 13 August 2007 - 12:10 PM
Anita, on Aug 13 2007, 05:58 AM, said:
Have you tried to call flow or sent them a mail to getflow@columbustrinidad.com asking about their incoming/outgoing mail settings?
#15
Posted 13 August 2007 - 01:43 PM
admin, on Aug 13 2007, 12:10 PM, said:
Yes, infact several times, I called them too. They say it 's the same for both - mail.flowtrinidad.com (exactly what I put-in). I can get mail & only when sending from my Flowa/c outside ANYWHERE ELSE, it comes out with that error mesage.
Anita.