TSTT Forum: marlene - Viewing Profile

It is a sad day when a customer is so (fedup) with the service offered that they simply give up. This was my position until i received a formal notification of legal action to be taken against me for bills that have already been paid by me. (And i thought that i couldn't be more discussed by TSTT).

It all started when my cell phone crashed and i had more than 120minutes in roll over minutes. I requested that these roll over minutes be used to cancel any outstanding bill and i would pay the difference in cash. I was told that i would have to pay the entire outstanding bill by cash and a credit note would be sent to me for unused minutes (if you check my account for phone#683-8763 you would see the notation place on the account). I paid the entire amount in cash and they didnt live up to their side of the deal. I just thought to myself, forget it cut yur losses, you cant win.

Then came the letter from the collection agency telling me that i have an unpaid internet bill which i also paid. This is what i consider to be the last to break the camel's back.

I am just writing to let you know that when you finally clear up all your inconsistencies you will also realise that you now have one less customer.

I actually dont expect anything to come out of this, this exersise for me is just theropudic.