Crystal's Profile
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- High Speed ADSL (4 posts)
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- Aug 05 2009 07:16 PM
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In Topic: Zhone router blocking ports?
Posted 5 Aug 2009
haha yes and even tho I do computers networking is really not my thing! lol
Thank you again so much Love this place!
-Crystal -
In Topic: Zhone router blocking ports?
Posted 5 Aug 2009
dr.tt, on Aug 5 2009, 07:27 AM, said:
You will still need to call them and find out if your Blink firewall is enabled or not!
If I assume that the firewall is off, then:
1) Log into the Zhone modem
2) Go to Advanced setup, then WAN
3) Click Edit
4) Click Next and tell me if you are using PPPoA or PPPoE
5) Click Next and tell me your MTU size
Let's start with that and see how it goes.
BTW, ustream.com directs me to ustream.tv
DR.TT
Hmm.... First of all thank you so much for the help you've given me so far, clearly better assistance than I've received from blink in a whole year and a half.
Just this morning I got the problem solved with one last frustrated call. Apparently the guy from India who usually answers my calls wasn't there and someone else answered for me and took a little over 2 minutes to fix my problem. He said despite the router firewall being down on my side, it was up on their side. He took it down, told me to unplug and re-plug my router, and voila. Problem solved. That was both shocking and strange and left me pretty speechless but no matter, it's fixed.
Again thank you so much, and I'm glad I finally got in contact with someone else - someone different to the guy who constantly dismisses my problem and acts angry that I ever called.
Oh P.S: Chat.ustream.com or chat.ustream.tv (same thing I think) are the chat server for ustreams channel. Next to every playing channel there's a chat section where you can chat with other people while the host is streaming. It could be a tutorial or a demonstration et cetera, much like livestream.com's site. Livestream was working for me all the time but ustream's chat wasn't working. Now I can access both and also chat.deviantart.com as well. : D -
In Topic: Zhone router blocking ports?
Posted 4 Aug 2009
Hi, thank you very much for your response.
I didn't do so, because when I'm trying to call blink they are quick to tell me "we aren't specialized in that area m'am, sorry we aren't specialized" and hang up. =| I can't even explain to them my symptoms and problems, apparently they go dumb by the word "router". I wonder if I'm the only one experiencing such poor customer service?
What would you like to know about my router settings? Please tell me and I'll post them here.
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