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Internet Usage Utility/Billing

#1 User is offline   CapeMayGrrl Icon

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Posted 04 July 2008 - 10:49 AM

Does anyone know for a fact if the Internet Usage Utility that a user checks during the month is what the billing department uses to know how long we were on or do they use something else???
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#2 User is offline   Anita Icon

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Posted 04 July 2008 - 11:34 AM

View PostCapeMayGrrl, on Jul 4 2008, 10:49 AM, said:

Does anyone know for a fact if the Internet Usage Utility that a user checks during the month is what the billing department uses to know how long we were on or do they use something else???


When I was on TSTT (now happily on Flow), they sent a bill thrice the amount than I used. Then I checked on the Usage Utility. Surprisingly, it reported correct. Then I relayed that message to TSTT and they adjusted in next bill.

Best - Anita.
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