[adrian.r]

i never tried my wifi till just now an it isn't working ... so i got my neighbor to see if he could find it no luck (bout 40 ft away) . I'm using one of those usb Wifi adapters to try to connect its NEXXT or whatever bran that is. i began wondering if blink gave me a broken router

[greall]

adrian.r, on 13 January 2010 - 10:50 PM, said:

i never tried my wifi till just now an it isn't working ... so i got my neighbor to see if he could find it no luck (bout 40 ft away) . I'm using one of those usb Wifi adapters to try to connect its NEXXT or whatever bran that is. i began wondering if blink gave me a broken router

Have you properly configured your router?

Log into the router and post some specs,man...

Greg

[adrian.r]

[IMG]http://i779.photobucket.com/albums/yy76/jszipsp/ScreenShot5.jpg[/IMG]
[IMG]http://i779.photobucket.com/albums/yy76/jszipsp/ScreenShot4.jpg[/IMG]
[IMG]http://i779.photobucket.com/albums/yy76/jszipsp/ScreenShot2-1.jpg[/IMG]
[IMG]http://i779.photobucket.com/albums/yy76/jszipsp/ScreenShot5.jpg[/IMG]

thats the setup i have

[greall]

adrian.r, on 14 January 2010 - 05:19 PM, said:

[IMG]http://i779.photobucket.com/albums/yy76/jszipsp/ScreenShot5.jpg[/IMG]
[IMG]http://i779.photobucket.com/albums/yy76/jszipsp/ScreenShot4.jpg[/IMG]
[IMG]http://i779.photobucket.com/albums/yy76/jszipsp/ScreenShot2-1.jpg[/IMG]
[IMG]http://i779.photobucket.com/albums/yy76/jszipsp/ScreenShot5.jpg[/IMG]

thats the setup i have

I'm fairly conversant in Linksys but from what I'm seeing in the screen shot,I think that you need to change some of your settings.

Have you called TSTT?

Greg

[reyaz01]

1) Change the channel to 6
2) disable WMM and WMM ASPD

[adrian.r]

ok i haven't tried calling them yet so il give it a go

[adrian.r]

called em up.... no help whatsoever ...they just confused me

the approval thing delay caused the double post sry bout that
ok so i Changed channel to 6
and WMM, WMM ASPD turned off automatically
no change

[BLINK]

Hi Adrian

Please e-mail us at TSTT e-mail address customercare@tstt.co.tt your telephone number the blink services works on and
your contact number , I will have someone from our helpdesk call you to confirm if the TSTT modem is ok.

TSTT

[Lich King]

Is it possible to carry the wifi router to a main TSTT office and have them replace it if it turns out to be faulty?

[ninja_billy]

try hard reseting the router using the reset button found o n the back of the unit.

[BLINK]

Lich King, on 18 January 2010 - 12:10 PM, said:

Is it possible to carry the wifi router to a main TSTT office and have them replace it if it turns out to be faulty?

Yes of course you can take it in to get replaced once you were advised by a TSTT tech ( over the phone or in person) to bring the unit in , I would however recommend calling 62-BLINK to troubleshoot the problem first and wait on the TSTT tech advise on this.

TSTT

[hustla_ambition101]

BLINK, on 20 January 2010 - 11:28 AM, said:

Yes of course you can take it in to get replaced once you were advised by a TSTT tech ( over the phone or in person) to bring the unit in , I would however recommend calling 62-BLINK to troubleshoot the problem first and wait on the TSTT tech advise on this.

TSTT

You TSTT people are the worst, those Hispanics that you all outsourced to accents are waaaaaaaaaay to heavy to understand and with the crap phones you all give that can't adjust volume it's really hard to converse with them. On another note, I think my modem is faulty since every 10 minutes or so it keeps dropping, I'm not paying for half day service, I'm paying for Unlimited access

[ninja_billy]

hustla_ambition101, on 21 January 2010 - 03:44 PM, said:

You TSTT people are the worst, those Hispanics that you all outsourced to accents are waaaaaaaaaay to heavy to understand and with the crap phones you all give that can't adjust volume it's really hard to converse with them. On another note, I think my modem is faulty since every 10 minutes or so it keeps dropping, I'm not paying for half day service, I'm paying for Unlimited access

have you added filters to your home phones/fax machines, that could be a reason for the line drop

[BLINK]

hustla_ambition101, on 21 January 2010 - 03:44 PM, said:

You TSTT people are the worst, those Hispanics that you all outsourced to accents are waaaaaaaaaay to heavy to understand and with the crap phones you all give that can't adjust volume it's really hard to converse with them. On another note, I think my modem is faulty since every 10 minutes or so it keeps dropping, I'm not paying for half day service, I'm paying for Unlimited access

I am really sorry you are experiencing difficulties with the service we're providing , can you send me a contact number so we can treat with your situation properly and thoroughly or you can e-mail me the details ( your blink telehone number and contact number) at customercare@tstt.co.tt

I am looking forward to your e-mail.

Thanks In advance

TSTT