Flow Outage Nationwide
Posted 30 August 2012 - 09:14 AM
Flow told me that it will take several hours.
This time it seems to be bad as the modem line do not show any connectivity anymore, all flashing orange/(amber) except the power LED.
Posted 21 November 2012 - 04:17 PM
We appreciate your continued patience given the inconvenience this disruption has caused and give our assurance that all measures are being taken to resolve the problem.
We will provide another update later this evening.
Posted 21 November 2012 - 07:29 PM
Further to last evening’s update, on Tuesday November 20, 2012, some Flow Internet and Telephone customers began experiencing intermittent loss of service, which continued overnight into Wednesday morning.
We have identified the source of the problem as unstable connectivity coming from three (3) out of the company’s seventeen (17) systems which are responsible for Internet and Telephone service connections (Cable Modem Termination Systems).
Our technical teams are working very closely with our vendors in an urgent effort to have full service restored. We understand the inconvenience this may be causing and take the opportunity to thank you for your patience and understanding. Another update will be provided later today or sooner if necessary.
Once again, we thank you for your continued support.
Posted 26 November 2012 - 07:46 PM