TSTT Forum: My Hotspot doesn't intialise or work. - TSTT Forum

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My Hotspot doesn't intialise or work.

#1 User is offline   Kenzie Icon

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Posted 20 July 2013 - 11:29 PM

I've been using the Blink My Hotspot for almost a year with the usual connection drops and slow download speeds but today however, I noticed that it was only showing the lights for the Power (Blue) and the Battery (solid Red) without the other two lights for Wimax and Wifi not showing. As such, none of my devices are getting wifi and I'm stuck in odd places of my home with the Blink on the Go and my laptop. Even after removing the battery and then replacing it and turning on the power, or by powering the My Hotspot directly by the use of the charger, the two lights for Power and Battery show their solid colours as you would normally power it on but they don't start blinking light they normally would during the startup process. Additionally, the reset button has no effect on the device. Is this by chance an internal problem with the circuitry so that it will need to be sent back for repair or replacement? Or is there any way I can troubleshoot this problem? Thanks in advance :)
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