[surfer_dude]

Two weeks ago I requested to upgrade my Blink entertainment package from 140+ plus 2 package to the 5MB package

I currently have 2MB with 3 SD boxes.

I want to upgrade to 5MB internet with the 3 SD boxes

Attainable rate is 21MB

Path 0 Path 1
Downstream Upstream Downstream Upstream

Rate (Kbps): 19582 1094 7744 896


The TSTT rep told me they need to increase the bandwidth.

A TSTT tech told me they need to reconfigure the line.

If it needs to reconfigure why is it taking so long to do? Can anyone shed any light on this?

Thanks