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4G LTE???

#1 User is offline   masterkyle Icon

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Posted 08 June 2018 - 08:54 AM

Hi ppl, well I can see that noone has posted anything on here since 2012. Just a question and maybe to bring this forum back to life.

Well I'm stumped, I went to my local carrier and they said once i have a 4g enabled phone, the lte apn set and the 4g sim card it is supposed to work.

However I still do not get the 4g ICON nor the 4g speeds (did speed tests) which leads me to believe that it is either:
a.) My phone is the problem
b.) the LTE band FREQUENCY in my country (Trinidad & Tobago) is not compatible with this phone.

Checking into theory b.:

Frequencies for LTE supported by this device:
LTE FDD: 2100(B1)/1800(B3)/2600(B7)/800(B20)

Frequency of LTE in Trinidad and Tobago:

Bands are compatible So what gives?

Should I factory reset or flash my phone?

Phone Model: UMIDIGI Plus E
OS: Android Marshmello

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