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Time check Dial Up

#1 User is offline   tramp Icon

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Posted 30 April 2007 - 08:59 AM

i am unable to check usage for the month. getting "no usage for the period'. is anyone else experiencing this? any suggestions please.
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#2 User is offline   greall Icon

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Posted 01 May 2007 - 04:30 AM

Check to make sure that you're entering valid dates.
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#3 User is offline   matt Icon

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Posted 17 May 2007 - 07:36 PM

I have experience this no usage period, since tstt did some "routine maintenance" on Saturday November 25, 2006.
Those guys screwed up the online usage page since that day. On numerous occassions randomly having to call them
to fix it.
They seem to use that system to charge users with limited dailup account. I was even charged a bill with a excess
over $345 because the online usage page reported false online usage. Now this week on tuesday, that online page
magically added 16hrs and another 16hrs to previous day of online usage.
Funny how they won't fix this issue yet. Seems to me, Tstt is milking more money outta limited dailup account
users.
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#4 User is offline   greall Icon

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Posted 20 May 2007 - 08:02 AM

View Postmatt, on May 17 2007, 07:36 PM, said:

I have experience this no usage period, since tstt did some "routine maintenance" on Saturday November 25, 2006.
Those guys screwed up the online usage page since that day. On numerous occassions randomly having to call them
to fix it.
They seem to use that system to charge users with limited dailup account. I was even charged a bill with a excess
over $345 because the online usage page reported false online usage. Now this week on tuesday, that online page
magically added 16hrs and another 16hrs to previous day of online usage.
Funny how they won't fix this issue yet. Seems to me, Tstt is milking more money outta limited dailup account
users.


I had enough of that when I had packaged dial-up service...
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#5 User is offline   Lich King Icon

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Posted 21 May 2007 - 01:30 PM

Contact Feisal Mohammed. He is the mastermind behind that code. Ask him why it don't work. Then tell him to concentrate more on getting the code to work instead of packaging it nicely in a labeled folder with staples down the side.
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#6 User is offline   dept Icon

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Posted 05 June 2007 - 05:37 PM

I have been getting that for the past few months as well. IMO its a ploy to use more time and to pay more money.
Code cannot go wrong, searching a database is not hard. For this problem not to be fixed as yet, very poor then again TSTT is not very poor are they ?
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#7 User is offline   jsm1985 Icon

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Posted 05 June 2007 - 08:28 PM

yeah having to check my online usage back in the day was a relllll pain.....that was too much stress...
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#8 User is offline   Hexxx Icon

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Posted 12 June 2007 - 03:19 PM

View PostLich King, on May 21 2007, 01:30 PM, said:

Contact Feisal Mohammed. He is the mastermind behind that code. Ask him why it don't work. Then tell him to concentrate more on getting the code to work instead of packaging it nicely in a labeled folder with staples down the side.

LOL man!
Product of UWI elec?
You know he leave UWI sometime last year due to 'issues'.
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